Privacy policy

Our information

Your privacy matters to us. Below you'll find exactly what data we collect, why, and what you can do about it.

Alurea · KVK: 97775959 · VAT: NL005288392B20 · info@alurea.com
YK1 Ecom & marketing is the data controller. Last updated: [1/8/2026].

What data do you collect when I place an order?

Your name, email address, shipping and billing address, phone number (optional), order details, and payment confirmation. We need this to process and deliver your order — it's the basis of our agreement with you. Without it, we can't ship to you.

Do you store my card details?

No. Payments are handled directly by our payment providers — Shopify Payments, Klarna, PayPal, Apple Pay, and Google Pay. We never see or store your full card number. If you pay with Klarna, Klarna may carry out its own assessment under its own privacy policy.

What happens to my data if I create an account?

We store your login details and order history so you can check out faster next time. You can delete your account at any time by emailing us.

What do you do with my email address if I sign up for the newsletter?

We use it to send you skincare emails and offers, and nothing else. We store it until you unsubscribe. Every email has an unsubscribe link, and withdrawing your consent is as easy as giving it.

What about cookies and tracking?

Our website uses cookies for basic functionality, analytics, and — only if you agree via the cookie banner — advertising measurement (for example Meta and TikTok pixels). Strictly necessary cookies keep the site and checkout working. You can change or withdraw your cookie choices at any time through the banner.

Who else sees my data?

Only the partners we need to run the store, and only what they need:

  • Shopify — our e-commerce platform, hosting and checkout
  • Payment providers — to process your payment
  • Shipping carriers — your name, address, and contact details for delivery
  • Our email platform — to send newsletters you signed up for
  • Advertising and analytics partners — only with your cookie consent

We never sell your personal data.

Is my data ever sent outside the EU?

Some of our providers (such as Shopify) may process data outside the European Economic Area, including in the United States. Where that happens, the transfer is protected by the EU–US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

How long do you keep my data?

Order and invoice data: 7 years — we're legally required to by Dutch tax law

Account data: as long as your account exists

Newsletter data: until you unsubscribe

Customer service emails: up to 2 years after your question is resolved

Cookie data: as listed in the cookie banner

What are my rights over my data?

You have the right to access your data, correct it, delete it, receive a copy of it, restrict or object to how we use it, and withdraw consent at any time. Email info@alurea.com and we'll handle it within one month.

If you think we're mishandling your data, you can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

How is my data protected?


Every page of our website uses SSL encryption, and access to our systems is restricted and controlled. We apply appropriate technical and organisational measures to keep your data safe.

Will this policy change?

We may update it from time to time. The version on this page is always the current one, and the date at the top tells you when it last changed.